Top 5 Financial Services Provider
Reduces Training Delivery Time By 46%, Increases Agent Satisfaction While Saving $19M Annually.
This Financial Services provider decided empowering their agents could no longer be left to chance.
What if disappointing your agents was a thing of the past?
- How often do you have to cancel training?
- Does lack of empowerment contribute to your agent attrition?
- Why are you settling for less when it comes to improving agent engagement?
Intradiem Intelligent Automation solutions guarantees 24/7 real time availability of training and coaching opportunities
This Includes:
- Evaluating hundreds of thousands of ACD and WFM data points daily
- Empowering your agents to be “CX Superheroes”
- Leveraging every opportunity for a training or coaching session, while improving the employee experience
- Freeing up your real time team from time consuming manual scheduling processes
