IMPROVE OVERALL EFFICIENCY WITH 12.05 GBP AUTOMATED ACTIONS IN OCTOBER
70.8 percent of all Intelligent Automation adjustments are handled manually.* Seasonal spikes can introduce a number of unpredictable factors to the call centre.
How do you handle the year’s busiest season while maintaining service levels? And, remember to keep costs low and squeeze in agent training while you’re at it!
Keep an eye on handle time and increase availability.
Give agents the time off they desire and offer overtime when opportunities arise in real time.
Optimise your operations with the right communications and notifications.
Today, automating processes like these eliminates manual labor and creates significant value for Intradiem customers across all industries:
Major Health Insurance Provider saved 12.05 GBP
Leading Telecom saved 17.72 GBP
Top Financial Service Company saved 13.47 GBP
REAL TIME AUTOMATION DELIVERS SAVINGS AND WORLD CLASS SERVICE
