Real-Time Automation Enables VTO Success And Reduced Labor Cost
Increase VTO success by 25% and labor savings by 3.5%
Handling voluntary time off (VTO) manually is so yesterday. What value can YOU gain from real-time automation?
- Deliver tailored VTO offers to all eligible call agents in seconds
- Increase daily operational savings while sustaining service level
- Promote work-life balance and improve employee satisfaction
Today, Intradiem real-time automation enables a Telecom and a Learning Management company to realize better VTO outcomes with:
- Real-time 24/7 monitoring resolves overstaffing 100% of the time
- Real-time platform ensures all eligible call agents receive offers
- Real-time automation effectively completes VTO offers and updates schedules
